FAQ

Q:   If we purchase the source, is it unlimited users per License?
A:   Yes. If you purchase the source, you may set UNLIMITED users and channels. Make sure your server has PHP and MySQL installed.


Q:   Can we modify the code?
A:   YES! Edit-X comes with complete PHP source so you can modify the application. Keep in mind, once you modify the source, our upgrades will not work, nor do we provide support there after.


Q:   Can we use it under multiple domains?
A:   Edit-X is priced per domain, but does contain multiple domain controls.


Q:   Is it difficult to install?
A:   Setup is web based with simple questions. Installation should take you less then 30 minutes. You do not need to be a technical person. If you can FTP, then you can setup Edit-X.


Q:   Can we have it run under our web server, or does your software comes with a web server?
A:   Please provide your own web server. It works with any web server that is PHP enabled.


Q:   My site is shared hosted by another company. They support PHP and MySQL. Is that all I need to run Edit-X? I don't have to "install" anything on the servers, have root access or edit the PHP.ini file?
A:   If PHP and MySQL is already setup, Edit-X is ready to go! It does not rely on "root" permissions.


Q:   Do you have a reseller plan?
A:   Yes! Please register for full details on the Value Added Reseller program.


Q:   I see few sites using your software. Can I also provide an On Demand or ASP (Application Service Provider) model like those clients?
A:   We are taking new applications at this time. You will find more information in the VAR program


Q:   Which browser should I use to use Edit-X and how should I set it up?
A:   We've designed our software to work best with the most prevalent technologies. For the best experience, we recommend the following browsers, settings and plug-ins.
Recommended Browsers:
  • Microsoft Internet Explorer 5 and later
  • Mozilla 1.6 and later
  • Netscape 7.x and later
  • Opera 7.x and later
  • Mac Safari 1.x and later


    • Optimal Browser Settings:
  • JavaScript
  • Accept Cookies
  • Cache SSL
  • Load Graphics
  • Default Fonts and Default Colors
  • 1600 x 1200 screen resolution or smaller. 800 x 600 minimum.


    • Optimal plug-ins:
  • You'll need Adobe Acrobat PDF Reader, plug-in version 3.01 or higher.
    Windows  |  Mac


    Q:   Does it matter what computer I use to access Edit-X?
    A:   We've designed our site to work well with as wide a range of systems as possible while still serving up a comprehensive and dynamic experience. Below are the minimum requirements we recommend to fully experience Edit-X.
  • PC
  • WIN 95, 98, NT, 2000, XP
  • Netscape 4.7x and higher
  • Internet Explorer 5.01 SP2 and higher
  • Pentium processor or better
  • 28.8 Modem or better
  • Minimum 800 x 600 monitor resolution
  • Mac
  • OS 7.5 or later
  • Netscape 4.7x and higher
  • Internet Explorer 5 for Macintosh and higher
  • Power PC or better
  • 28.8 Modem or better
  • Minimum 800 x 600 monitor resolution



    • Q:   Why can't I download materials posted on your site?
    A:   You may not have the correct version of Adobe Acrobat Reader required for downloading our PDF files etc.


    Q:   Why does Adobe Acrobat display blank PDF pages?
    A:   One of following two solutions will typically allow you to view our PDFs.


    1. If you've recently downloaded a new browser, you may need to reinstall the Adobe Acrobat Reader plugin.
    2. Be sure that you are using your browser's default security settings. Often, customizing these settings will prevent a browser from displaying PDFs.


    If neither of the above option works, we recommend downloading a newer version of your browser, or another company's browser.


    Q:   Can you elaborate on how Edit-X differs from other content-management software?
    A:   Most content-management software comes in two flavors: hard wired and cheap, or in the form of a development toolbox and expensive. Hardwired programs are usually built for one client and sold to others who have to adapt to its rules. Development toolboxes are packages of the languages and tools needed to build an application, combined with the time and cost of extensively trained programmers and database administrators who know how to use them to custom-develop the client's application What we've developed is somewhere in the middle. I call it loose wired. We customize a basic structure for each client, but then provide the means for them to change it and add new features themselves. In fact, one of our primary goals is to reduce the labor costs associated with online publishing.


    Q:   So Edit-X Content Control Framework is customizable?
    A:   Entirely. We didn't want the software to dictate a preconceived structure for our clients an approach that severely limits what the user can do. We built a loose wired system that provides some structure in the sense of workflow and work methodologies, but we also allow the user total freedom to get creative and customize it to their specific vocabulary and the work requirements of their own publication.


    Q:   Is there anything you can compare the Edit-X Content Control Framework with?
    A:   From our perspective, we're providing all the important features of six figure, high-end packages like Vignette StoryServer for a much lower cost. On top of that we roll in new features that substantially surpass these packages. Add to that the fact that everything runs within the browser, full GUI control of your data, database fields, and design.


    Q:   Will the Edit-X Content Control Framework support wireless needs?
    A:   Sure, right out of the box. Our templating system can dynamically serve anything ASCII, be it HTML, XTG, XML, or WML. If I was to sum up everything we've discussed today in a few words, they'd be integration, flexibility, and dynamic.